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Wickandbandit's Shop Policies

Welcome

Wickandbandit's DESIGN PHILOSOPHY:
Welcome to Wick and bandit. Handmade plush creations featuring faux fur and felt. Previous business name Cute Critters: Hand Sewn Creations.

Payment

PayPal is accepted for payment.
Paypal and direct deposit accepted for payment. If payment is not made at time of purchase or choosing direct deposit please contact me via Wick and bandit store inbox or email shannelle@internode.on.net to confirm plans for payment. Payment time frames allowed will be at my discretion. Unpaid items without correspondence will be relisted.

Shipping

Regular and registered post options available both within Australia and international. Registered post is recommended. Regular post within Australia now includes standard tracking. Registered post option requires signature when delivered.
Please ensure your postal address is correct in Hand-Made account at time of purchase.
Orders will be shipped as soon as possible after payment is received.
The recipient is responsible for custom charges if applicable. If purchasing from outside Australia please check countries policies in relation to this for possible additional costs that might be incurred.
Pick up option available. Pick up is from Greenwith South Australia. If you would like to pick up your order please select pick up in shipping options when checking out. Orders must be paid prior to collection. Contact must be made to arrange a suitable collection time.

Refunds and Exchanges

No refunds or exchanges due to change of mind alone. Please be sure of item choice before finalizing purchase.
If you have any queries regarding refunds or exchanges please email me at shannelle@internode.on.net to discuss.

Additional Policies and FAQs

Wick and bandit is a registered Australian business. Original business name Cute Critters: Hand Sewn Creations registered since June 2011.
ABN 55364220412
All creations are self designed and original to Wick and bandit and/or Cute Critters: Hand Sewn Creations.

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