Beautiful and unusual wool blend crocheted scarf.
WelcomeThank you for your purchase and supporting Hand Made artists.
Payment PolicyOh gosh, thank you so much. I am grateful and your purchase allows me to continue to create.
Shipping PolicyDO YOU COMBINE SHIPPING?
Hand-Made, as wonderful as it is, does not have a shipping calculator like the majority of e-commerce venues. This means that when you purchase more than one item, the total cost of shipping will not adjust at checkout. I refund the overcharge directly to your paypal or credit card once your items have been packaged and weighed and I have found you the best rate.
Alternately, message me with your item list you are interested in and I will provide a quote.
It is of course, generally cheaper to combine shipping on multiple items, so please ask, I will be more than happy to help.
HOW DO YOU SHIP?
I use the friendly folk at Australia Post. I post via regular post, which unless you live only a short distance away, is via Air. Tracking is only offered from within Australia as standard.
If you wish other Australia post services such as registered post etc, then please message me, so I may provide a quote
I do not ship internationally from this venue – but may be persuaded to change my mind.
Refunds PolicyREFUND & EXCHANGES
I do my best to package items so that they will arrive in perfect condition. Unfortunately, please don’t hold me responsible for shipping delays, such as strikes, Earthquakes, Huge Snow falls or any other calamity outside of yours and my control
If an item is broken in shipment I will replace or refund as long as you contact me within seven days of receipt and provide a picture of the damage for insurance purposes. The picture should include the item in original packaging.
If you wish to exchange an item, that is fine, but you will need to pay return postage and postage again for shipment of the replacement item. Please choose carefully, and if you have any questions regarding the item, before you purchase, then let me know.
Buyers are responsible for all return shipping costs unless I have made an error.
Additional InfoNEED TO KNOW MORE?
If you have any questions, please don’t hesitate to let me know.
I may not respond immediately to your message – but I will respond, generally within a few hours.
Additional Policies and FAQs
I am happy to include a note or message and ship to another address-leave me all info at checkout. I pin the note to the outside of your item.
I am always happy to combine shipping for multiple purchases and will refund the difference to your PayPal account or credit card.
Please ensure that your address is correct. It would be a disaster if your item was posted to the wrong address – I’m afraid I have no responsibilities for these type of errors.
If, at any time, you need further information about ANYTHING. Please contact me. I love to get email.
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