Welcome to Hand-Made.com.au

Privacy Policy


Information We Collect and Use


We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from members when they become buyers, sellers, and to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your PayPal Account information. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.


Registration Process


In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Hand-Made.com.au services such as automated order status updates via e-mail.


Ordering Process


Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your PayPal Account information, money order, wire transfer or cheque information. This information is used for billing purposes and to fulfil your order.
We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Sharing with third party companies


We may employ third party companies to perform functions on our behalf. These functions may include e-mail delivery and, in the future, credit processing.
The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.



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